If that question scares the sh.t out of you, may I suggest the first thing you need to do when you go back to work after the weekend is to address that…..and quickly. Because if every decision needs your approval, staff become lazy in the sense they will avoid making even the simplest decisions independently. If key processes only exist in your head, how can you expect your workforce to know what to do? Do your clients/customers only want to deal with you? That’s another rod for your own back. Do you spend most of your day firefighting because nobody else knows what to do in certain situations? If any, or all, of the above ring a bell you are the bottleneck in your business and living a life sentence. In the immediate future, any decision making will be slower and the business will be operationally inefficient with reduced scalability potential. In the medium term, you face burnout. I don’t care how much of a workaholic you are, at some point you will fall over. Surely nothing is worth risking your health? It’s okay if right now you don’t know where to start to put this right. The important bit is to recognise things have to change. And once you get started, just making a few tweaks here and there to give yourself back some time will start to lift the pressure on your shoulders right now. Don’t be afraid to ask for help either. There is no shame in that. It is not a sign of failure – in my book it’s actually a sign of strength Get in touch if you would like a few ideas of where to start.
DO YOU TOLERATE LOW MARGIN WORK?
If your profit margins are thin, there is a real danger you are running a charity for your least valuable customers. Low margin work is