The answer to that is it depends!
Are they an old school “traditional” type of accountant who focusses on just providing core compliance services such as year end accounts, tax returns, payroll etc?
These accountants very often take on any client large or small and work with a high volume of businesses trying to be all things to all people.
They are overworked and are slow to embrace new technology that would ultimately make their own, and their client’s, lives easier. They will lag behind the types of services they offer because they are sucked into doing compliance work all the time.
In short, the services they offer provide little, if any, value to the business owner. As a result they are replaceable and very unlikely to be seen as vital.
Contrast this with the vital accountant.
That animal is very different. They will be deeply involved with the business as a whole, constantly striving to make a difference for their clients.
They will understand their client and their goals and work closely with them to achieve those.
They will keep up to date with technology and only work with businesses their skills are best suited to.
Which type of professional advisor would you like to work with?